Threshold Advocates
Client experiences

Client Experiences

What clients say about working with us.

Feedback from individuals and businesses who have engaged Threshold Advocates across our three practice areas.

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200+

Clients served

4.8

Average client rating

8+

Years in practice

3

Specialist practice areas

Client Reviews

In their own words.

WK

Wong Kai Lun

Co-founder, SaaS startup · Petaling Jaya

We engaged Threshold Advocates to help structure our founders' agreement and ESOS before our Series A. The scope was clear from the outset, the documents were well-drafted, and the process was not drawn out. Rajan took the time to explain the key points in terms we could actually act on. We have since returned for our platform T&C.

March 2026

SR

Selvi Rajendran

Consumer · Cheras, KL

I had a dispute with a retailer over a product that was not as described. The initial consultation helped me understand exactly where I stood under the Consumer Protection Act. Yee Shan was clear about what the process would involve, and the Tribunal filing was handled without unnecessary complication. Would come back if needed.

March 2026

AZ

Ahmad Zaki Hamzah

Franchise owner · Shah Alam

Before committing to a food and beverage franchise, I asked Threshold Advocates to review the disclosure documents and agreement. They identified several terms I would not have noticed on my own. That pre-commitment review was worth considerably more than its cost and gave me confidence going into the arrangement.

February 2026

NT

Ng Tze Wei

Operations Director, e-commerce · KL

We needed a review of our terms and conditions and returns policy under the Consumer Protection Act. The firm flagged the areas of concern and drafted updated terms. The turnaround was reasonable and explanations were practical. We have recommended them to other e-commerce operators since.

February 2026

PM

Priya Menon

Franchisor, beauty services · Bangsar

We expanded from a single outlet to a franchise model and needed to register with the Registrar of Franchises. Threshold Advocates handled this with a clear step-by-step process. Yee Shan was always available when we had questions about what was required. The registration went through without issues.

March 2026

HS

Hazwan Syafiq

Founder, fintech startup · TTDI

We needed legal help with our Malaysia Digital application. The firm understood what the application required and helped us prepare the right documentation. It took a few iterations, which was expected, but we felt supported throughout. The supporting documents they drafted were well-structured and addressed the requirements accurately.

March 2026

Case Studies

How specific matters were handled.

Technology Startup

Founders' agreement for a two-person SaaS company

Situation

Two co-founders with different equity contributions and different roles needed a shareholders' agreement before approaching early investors.

What we did

Drafted a shareholders' agreement addressing vesting, IP ownership, decision-making thresholds, and exit provisions based on the actual commercial arrangement between the founders.

Outcome

Agreement executed within four weeks. The company proceeded to close its seed funding round with documentation in order.

Duration: 4 weeks

Consumer Protection

Retailer compliance review following a product recall

Situation

A retailer received notice of a supplier product recall and was uncertain about their obligations under the Consumer Protection Act regarding notification and affected stock handling.

What we did

Advised on the retailer's statutory obligations, drafted a customer notification protocol, and reviewed existing sales terms for compliance risk.

Outcome

Recall handled with documented compliance steps. Standard terms updated to reduce future exposure.

Duration: 2 weeks

Franchise

Franchise registration for a regional food brand

Situation

A food and beverage business with four outlets decided to expand through franchising but had not yet complied with Franchise Act 1998 registration requirements.

What we did

Prepared the franchise disclosure document, drafted the franchise agreement, and managed the Registrar of Franchises registration process through to completion.

Outcome

Franchise registration obtained. Client signed their first two franchisee agreements within three months of completion.

Duration: 7 weeks

Get in Touch

Speak with us about your matter.

We are happy to arrange an initial conversation before any engagement is proposed.

Contact Threshold Advocates
  • Address

    9 Jalan Semantan, Damansara Heights, 50490 Kuala Lumpur
  • Hours

    Mon–Fri 9:00 AM – 6:00 PM · Sat 9:00 AM – 1:00 PM